PRIVACY POLICY

1. MYR HOTELS’ PROTECTION OF USERS’ PERSONAL INFORMATION

MYR HOTELS, are particularly sensitive to the protection of personal data of users of the services of the website and its customers. By means of this Privacy Policy (or Data Protection Policy) the owner of this site informs the USERS of the website about the uses to which the personal data collected are subjected, so that they can decide, freely and voluntarily, if they wish to provide the requested information.

The owner of the website reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices, or interests of the entity. Any modification in it will be announced with due notice, so that you are fully aware of its contents.

2. RESPONSIBLE

The companies acting under the trade name “MYR HOTELS” and responsible for the processing of personal data are: EXPLOTACIONES TURÍSTICAS 2021 S.L.U. CIF: B-42756544 C/21 num 39 y 43 46470 -(Catarroja)- Valencia.

3. DPD CONTACT INFORMATION

The contact details of the DPD designated by the data controllers are as follows: rgpd@myrhotels.com.

4. PURPOSE OF THE TREATMENT

The purpose of the collection and processing of personal data, through the various forms owned by those responsible for the treatment made available to users, respond, as appropriate, to manage their relationship with our services and respond to requests for information, questions, complaints, compliments or suggestions to publications or any services or activities, events or events provided, offered, sponsored and / or sponsored by companies operating under the trade name “MYR HOTELS”. Specifically, we process the data for the following purposes:

Manage your stay in our hotels to offer you our best service. Including customer registration

Manage “Online check-in”: data controllers may send an e-mail so that the data subject can voluntarily carry out initial online check-in procedures at the hotel.

Information and, if applicable, registration in congresses organized or in which companies operating under the trade name “MYR HOTELS” participate.

To know the opinion of customers through satisfaction surveys.

Manage job applications, by collecting resumes, in order to be able to contact the interested party and carry out a selection process.

Manage your request to receive our communications and electronic newsletters.

To inform you about news, events and our products or services that may be of interest to you, as well as to send you commercial communications by any means (including electronic).

Manage our SPA service, according to the applicable regulations and your request.

Sending “abandoned cart” reminders: data controllers may send communications to the data subject to remind him/her of the non-completion of a contract or reservation that he/she has initiated. The information included by the user on the website will be taken into account. This purpose will only be carried out if the user has expressly consented to it.

CONSERVATION PERIOD

The personal data provided will be kept for the corresponding period of time to comply with legal obligations or for the period of time that a judge or court may require them.

Consent-based data will be retained as long as you do not revoke consent or object to the processing.

Additionally, in order to improve your experience in future stays in our hotels, we will keep the data related to your visit history for a period of seven years, unless you inform us otherwise, in which case the legally established periods will be maintained and for the period that a judge or court may require them.

The processing of curriculum data received for selection processes will be kept for a period of two years.

5. DATA LOCKING

In accordance with Article 32 of the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD), data controllers shall proceed to block the data when it proceeds to its rectification or deletion.

The blocking of the data consists of the identification and reservation of the data, adopting technical and organizational measures to prevent its processing, except for making the data available to the judges and courts, the Public Prosecutor’s Office or the competent Public Administrations, in particular the data protection authorities, for the enforcement of possible liabilities arising from the processing and only for the period of limitation of the same.

The data controller and the companies acting under the trade name “MYR HOTELS” are entitled to the processing of personal data on the following bases:

In cases where it has been requested, based on the consent given by the data subject for one or more specific purposes as stated in Article 6.1. a) of the General Personal Data Protection Regulation by filling in the forms and ticking the box provided for this purpose.

On the basis of the execution of a contract for the provision of services, as provided for in Article 6.1. b) of the General Regulation on the Protection of Personal Data.

Based on a legitimate interest for security and access control purposes in accordance with Article 6.1 f) of the General Regulation on the Protection of Personal Data. Assessing the proportionality and relevance of such interest against the rights of data subjects.

6. ACCURACY OF DATA

On the other hand, in order that the data contained in our files, computer and/or paper, always correspond to reality, we will try to keep them updated. So that, for these purposes, the User must make the changes, directly, when so enabled or by communicating, by reliable means, to the corresponding area or department of the controller or companies operating under the trade name “MYR HOTELS”.

7. TARGET

The personal data you provide to the data controller may be communicated to the following categories of recipients:

Third parties to whom the Company is obliged to transmit information, such as public authorities, in order to comply with the requirements of such authorities and the applicable regulations, as the case may be.

Companies acting under the trade name “MYR HOTELS” within the hotel sector, in order to be able to properly manage their contractual relationship as a result of the centralization of existing administrative and computer processes. The reservation centers of the companies acting under the trade name “MYR HOTELS” are located in Spain.

The data controller and the companies acting under the trade name “MYR HOTELS” do not market, sell or perform any similar activity with your personal data, it only processes your personal data for the purposes indicated and for the use of the data controller and the companies acting under the trade name “MYR HOTELS”.

8. USERS’ RIGHTS

However, the data subject of the personal data may in any case exercise the rights to which he/she is entitled, in accordance with the General Data Protection Regulation:

Right to request access to personal data relating to the data subject,
Right to request its rectification or suppression,
The right to request the limitation of their treatment,
Right to object to the processing,
Right to data portability

The interested party may exercise such rights by means of a request accompanied by a copy of his/her ID card, specifying which of these rights he/she requests to be satisfied, sent to the data controller at the following address: C/21 num 39 and 43 46470 -(Catarroja)- Valencia or by e-mail to rgpd@myrhotels.com.

If you consider that your right to personal data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

9. LINKS TO THIRD PARTY CONTENT

EXPLOTACIONES TURÍSTICAS 2021 S.L.U. does not exercise any control, nor does it assume any responsibility for the information contained in the web pages of third parties that can be accessed through links. The presence of these links in the page https://myrhotels.com has a purely informative purpose and in no case implies suggestion, invitation or recommendation about them.

10. WARRANTY AND INTERRUPTION OF SERVICES

MYR HOTELS. makes its best efforts to maintain the continuity of the information and services offered through its website https://myrhotels.com however it cannot guarantee the continuity and availability of these services in the future.

MYR HOTELS disclaims any liability for damages of any kind that may be due to the malfunction or unavailability of the page https://myrhotels.com and its related communication systems, due to force majeure or interruption or interference in the information transmission networks.

11. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All the information contained in this website, as well as its graphic design and the codes used, are protected by copyright or other applicable intellectual or industrial property rights.

The companies acting under the trade name MYR HOTELS are holders or have obtained the corresponding license over the intellectual and industrial property exploitation rights of the Website, as well as the intellectual and industrial property rights over the information and materials contained in the website, the structure, selection, arrangement and presentation of its Contents, Services and products available through the same, as well as the computer programs used in connection with the same.

Access, browsing, use, hosting and/or downloading of Content and/or use of Website Services by the User shall in no case be understood as a waiver, transmission, license or total or partial transfer of the aforementioned rights. The User only has a strictly private right of use, exclusively for the purpose of enjoying the services of the Service.

All intellectual and industrial property rights are reserved and, in particular, it is forbidden to modify, copy, reuse, exploit, reproduce, transform, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, process or distribute in any way all or part of the Contents and products included in the Website for public or commercial purposes, without the express written authorization of MYR HOTELS or, where appropriate, of the holder of the corresponding rights.

12. APPLICABLE JURISDICTION

The web page owned by EXPLOTACIONES TURÍSTICAS 2021 S.L.U. is governed by Spanish Law, so that for the resolution of any controversy that may arise with the users, with respect to the conditions of use and any other claim related to the contents and services of the web page, it will be resolved by the Judges and Courts of Valencia, and will be interpreted in accordance with Spanish Law, the parties expressly waiving their own jurisdiction or any other that may correspond to them.

13. SOCIAL NETWORKS

In MYR Hotels we have created profiles in some social networks (Facebook, Instagram, Linkedin, etc.).

We are responsible for the processing of personal data that is carried out in these networks, and we will treat them in accordance with current regulations and this Privacy Policy.

The treatment in social networks is intended to maintain a relationship between the user of the network and MYR Hotels, and may include, among others, the following operations:

– Process requests and inquiries

– Inform about activities and events that we organize

– Inform about our products or services

– Interact with network users through our profiles and official pages.

The processing of data of users of social networks is based on the explicit consent received for one or more specific purposes, or because the user has an own profile on the social network, and has decided to join the network of contacts of MYR Hotels, thus showing interest in the information that is published, at the time of requesting to follow our profiles, thus giving their express consent to the processing of those personal data that are public of their profile.

The user may access at any time to the privacy policies of the social network itself, as well as configure your profile to ensure your privacy.

MYR Hotels will only access and process the user’s public information, especially his/her contact name, within the social network itself, and it will only be processed externally when it is necessary to process an express request from the user.

The data will be kept as long as the user does not revoke the consent given.

The information provided by the user through MYR Hotels’ social networks, including personal data, may be published, always depending on the services used by the user, so it may be publicly available to other third party users of social networks.

No communication of personal data to third parties outside the social network is foreseen except, if it is essential for the development and execution of the purposes of the processing, to our service providers related to communications, with whom MYR Hotels has signed confidentiality and processing manager contracts required by current privacy regulations.

The rights of the user, contained in this Policy, can only be satisfied as long as the information is under the control of MYR Hotels.

Use of profiles

MYR Hotels may carry out the following actions:

– Access to public profile information.

– Publication in the user’s profile of all the information already published in the MYR Hotels social network.

– Send personal and individual messages through the social network channels.

– Page status updates that will be posted on the user’s profile.

You can always control your connections, delete content that no longer interests you and restrict who you share your connections with by accessing your privacy settings.

Publications

The user, once he/she is a follower or has joined the MYR Hotels social network, may publish comments, links, images, photographs or any other type of multimedia content supported by the same. The user, in all cases, must be the owner of the content published, enjoy the copyright and intellectual property rights or have the consent of the third parties concerned.

It is expressly forbidden any publication on the social network, whether texts, graphics, photographs, videos, etc. that violate or are likely to violate the morals, ethics, ethics, the

good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law.

In these cases, MYR Hotels reserves the right to immediately remove the content without prior notice and may request the permanent blocking of the user.

MYR Hotels will not be held responsible for the contents freely published by a user.

The user must keep in mind that his publications will be known by other users, so he himself is the main responsible for his privacy.

The images that may be published on the social network will not be stored in any file by MYR Hotels, but they will remain on the social network.

Data of minors or persons with special abilities

Access and registration through MYR Hotels’ social networks is forbidden to minors under 18 years of age. On the other hand, if the user has special abilities, it will be necessary the intervention of the holder of their parental authority or guardianship, or their legal representative by means of a valid document proving the representation.

MYR Hotels is expressly exonerated from any liability that may arise from the use of social networks by minors or people with special abilities. MYR Hotels’ social networks do not knowingly collect any personal information from minors, therefore, if the user is a minor, he/she should not register or use MYR Hotels’ social networks, nor should he/she provide any personal information.